Delay in Travel Policy: In case of guest-facing delay or cancellation of flight or train or road trip due to any unforeseen reason, the room cancellation charges will remain applicable as per the applicable cancellation policy. Such unforeseen trip cancellation may not be manifested as the waiver of cancellation charges by Vagamist Resort.
Stay Extension: An extension of stay at the hotel is liable to be offered at rate/offer applicable at the time the extension request is made. In case, the original offer at which the reservation was booked has expired at that time, the hotel is not liable to offer a room at the offer rates but at current rates.
Rights Reserved: Vagamist Resort reserves the right to refuse check-in in the absence of a valid identification document.
Standard Rate Inclusions: All our rates are inclusive of accommodation in a comfortable and elegantly appointed room with extra mattress on a charge.
Standard Guarantee Policy: Modification of booking is allowed until only 72 hours prior to arrival. The entire stay amount will be charged for modification after that.
Standard Cancellation Policy: 90% of the booking amount will be refunded if cancellation is done 30 days prior to the Check-in date. 75% of the amount will be refunded if cancellation is done 16 to 30 days prior to the Check-in date. 50% of the amount will be refunded if cancellation is done 11 to 15 days prior to the Check-in date.
Refund Policy: Upon cancellation of booking, the refund of the booking amount will be initiated. The booking amount after deduction of cancellation charges and taxes, as applicable, will be credited into the bank account of the Customer using the same payment mode (i.e. debit card/ credit card/ net-banking) by which the booking was made by the Customer. The refund process may take 10-15 business days.
Payment Policy: Payment can be made using the credit card, debit card, NEFT or Cash Deposit. Applicable Taxes- Taxes are as applicable at the time of reservation.
Billing Address: Please intimate us the exact address to which the bills are to be sent or else bills will send to the address on the voucher.
Arrival & Departure Policy: Check-in time is 14.00 hours while Check-out time is 12.00 hours. Early Check-in and Check-out time is chargeable as per the hotel policy. It is mandatory for guests to present valid photo identification at the time of check-in. Such documents can be an Indian Aadhaar Card, Indian Driver’s License, Indian Voter ID card or Indian or International passport. PAN cards are not accepted. Vagamist Resort reserves the right to refuse check-in in the absence of a valid identification document. The primary age of a guest must be at least 18 years, to check –in at the resort.
Guest Policy: Vagamist Resort operates only on double occupancy per room basis with a maximum occupancy of up to 3 guests. Extra guests above the age of 6 years being accommodated in the same room along with two adults, taking an extra mattress may be accommodated at a charge.
Child Policy: Child sharing for up to two children below 6 years without an extra bed is complimentary. Child above 6 years will be charged as per rate.
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